Troubleshooting the Upgrade Tool

Exception Renaming

Problem:
The upgrade tool returns the error Exception Renaming: File access error: sharing violation D:\xampp make sure folder is not in use by running applications as shown in the following screenshot:

Solution:

Use the Windows Resource Monitor to end the processes that are blocking the move:

1. Start the Resource Monitor by clicking Win-R, and then entering resmon.
2. Click the CPU tab.
3. Search for xampp in Associated Handles.
4. Right-click on each xampp process and choose End Process.
   

   

5. Click Start in the Update Tool interface again.